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Cleaner at Door

Meet the crew

The legends behind the sparkle

Every cleaner is interviewed in person, identity-checked and covered by our insurance before they ever knock on a door.

Professional cleaner carefully polishing a glass door

The human part

Care shows up in the details

A good clean is not just an empty checklist. It is someone noticing the high-touch surfaces, working carefully around the things you live with, and leaving the home ready for the next part of your day.

Where they work

Matched on locality, not on a roster

Your cleaner is assigned from the people who already work your area, which is why the parking, the building access and the drive are not a surprise on the first visit.

Adelaide, SA

Every cleaner works in metropolitan Adelaide, across 395 metropolitan suburbs from Gawler in the north to Aldinga in the south and out to the Hills.

Vetting

How someone earns the right to knock on your door

Four steps, every cleaner, before their first job. There is no fast track.

  1. 1

    Apply and verify

    ABN, identity documents and a current public liability certificate. We verify each one rather than taking anyone's word for it, and nothing proceeds until it all checks out.

  2. 2

    Interview in person

    We meet every cleaner face to face. Paperwork tells you someone has no record; it does not tell you whether they should be working unsupervised in someone's home.

  3. 3

    Onboard and insure

    Approved cleaners join the roster under our public liability cover and are matched only to the postcodes they actually service.

  4. 4

    Rated every job

    Customers rate every clean. Anything below par is reviewed by our ops team, and cleaners who cannot hold the standard do not stay on the platform.

What we commit to

Letting someone into your home is the actual decision here — the cleaning is the easy part. So these are the specific commitments, rather than a claim that we are trustworthy.

  • You keep the same cleaner on recurring bookings — no revolving door of strangers.
  • If your cleaner is sick or on leave, we offer a substitute and tell you before the visit.
  • You can request a different cleaner at any time, from your dashboard, with no explanation needed.
  • Access details — key, lockbox code, alarm PIN — are released only to your assigned cleaner.
  • Every cleaner carries current public liability insurance, and we coordinate any claim.

Ready for a spotless place?

Get a free quote, no card needed. Online bookings are paid upfront.

Questions

About our cleaners

Are your cleaners vetted?+

Yes. Every cleaner is interviewed and identity-checked before their first booking. There is no provisional status and no exceptions.

Are they employees or contractors?+

Independent professionals with their own ABN, who set their own availability and service area. We handle vetting, insurance verification, matching, scheduling and payment.

Will I get the same cleaner each visit?+

On recurring bookings, yes, by design. It is the single biggest driver of a good result — after a few visits your cleaner knows the house better than any checklist.

Can I request a different cleaner?+

Yes, no explanation needed. Change it from your dashboard or message support and we reassign your next visit.

What if something gets damaged?+

Report it within 7 days with photos. Every cleaner holds current public liability cover, and we coordinate the claim rather than leaving you to chase an individual.

How do you handle keys and access?+

Access details are stored against your booking and released only to your assigned cleaner. They are not visible to other cleaners and not shared with third parties. You can change or remove them at any time.

Ready for a spotless place?

Get a free quote, no card needed. Online bookings are paid upfront.

Cleaner at Door

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