What's included
What's included in a kitchen clean
The kitchen takes the longest of any room in a routine clean, because grease behaves differently to dust. Here is what a cleaner does in yours, what sits behind an appliance door and costs extra, and how long it takes.
How a kitchen is actually cleaned
Kitchen cleaning is mostly about degreasing, and degreasing needs dwell time. Product goes on the cooktop and the splashback early so it can break down the film while the cleaner works elsewhere, then it comes off in one pass. A cleaner who sprays and wipes immediately is moving grease around rather than removing it, and you can tell within a day because the surface attracts dust faster than it should.
Benches are cleared where it is reasonable to do so, cleaned and dried. Dried matters: a bench wiped and left wet dries with streaks and water marks, particularly on stone and dark laminate. The same applies to the sink and the tapware, which is why they are polished dry rather than rinsed and left.
Everything behind a door — inside the oven, inside the fridge, inside the cupboards — is deliberately outside a routine visit. Those three jobs together can take longer than the rest of the kitchen combined, so bundling them into an hourly clean means something else gets dropped. They are quoted separately, and they are standard in a deep clean or an end-of-lease clean.

Grease removed rather than spread
Degreaser goes onto the cooktop and splashback early and comes off in one pass. Spraying and wiping in the same motion moves the film around, and you can tell within a day because the surface picks up dust faster than it should.
Behind-the-door work priced openly
Inside the oven, the fridge and the cupboards are quoted separately, because together they take longer than the rest of the kitchen. Folding them into an hourly rate only means something else gets dropped.
The longest room, given the time
A kitchen runs 30 to 45 minutes on a routine visit and closer to 75 on a first one. Rushed, it produces a kitchen that looks clean and feels tacky.
Standard scope
Included in every kitchen clean
These tasks are done on every visit as part of the standard rate. They are not add-ons and they are not dropped when the visit runs long.
Benchtops and splashback. Benches cleared where practical, degreased, wiped and dried so they do not streak. The splashback is done to the underside of the overhead cupboards, where the grease film is heaviest and least visible.
Cooktop and range hood face. Cooktop degreased, including around and under the trivets on a gas top. The range hood face and its filter housing are wiped; filters themselves are an add-on because they need soaking.
Sink and tapware. Sink scrubbed, the drain and plughole cleared, taps descaled, and the whole assembly polished dry rather than left to spot.
Appliance exteriors. Fronts, handles and sides of the fridge, dishwasher, microwave, oven door and small appliances wiped down. Handles get particular attention — they are the greasiest surface in most kitchens.
Cupboard and drawer fronts. Doors and drawer fronts wiped, with the areas around the handles cleaned properly instead of skimmed. Insides are left alone unless you have booked a deep clean.
Microwave inside and out. The microwave is the one appliance interior included as standard — turntable out, cavity wiped, door seal cleaned.
Bin, inside and out. Bin emptied, the liner replaced, the lid and the rim wiped, and the bin itself wiped down. Rubbish and recycling go out to the kerb bins.
Floors, including the toe-kick edge. Vacuumed then mopped, with the strip along the cupboard toe-kick done rather than skipped because it is awkward. That edge is where kitchen floors visibly age.
Add-ons
Deep-clean work, quoted separately
Real work that takes real time. It is priced on its own rather than folded into an hourly rate and then skipped when the clock runs out.
Inside the oven. Racks out and soaked, the cavity treated and the door glass cleaned between the panes where the model allows. Allow an hour or more; this is the single longest kitchen task.
Inside the fridge and freezer. Shelves and drawers out, washed and dried, the interior wiped and the seals cleaned. Best booked when the fridge is fairly empty.
Inside cupboards and the pantry. Emptied, wiped out and restocked as found. Standard in an end-of-lease clean, an add-on otherwise.
Range hood filters. Filters removed and soaked to strip the grease rather than wiped in place. Add-on because of the soaking time.
Dishwasher interior and filter. The filter cleared, the seals wiped and the interior treated. Worth doing roughly twice a year and the usual reason a dishwasher starts to smell.
Not something we take on
- Washing up, unless you have asked for it and the time is allowed for
- Emptying or reorganising the pantry as a decluttering job
- Moving the fridge or oven out to clean behind them
- Cleaning the inside of a rangehood duct
- Anything requiring an appliance to be disconnected
- Removing burn marks, heat damage or scratches from a benchtop
How long it takes
- Kitchen, part of a routine visit
- 30–45 minutes
- Kitchen, first visit or heavy grease
- 60–75 minutes
- Inside the oven, added
- 60–90 minutes
- Inside the fridge, added
- 30–45 minutes
What helps before we arrive
- Clear the benches of paperwork and mail — cleaners will not move documents, so anything left there gets cleaned around.
- Do the washing up or stack it in the dishwasher unless you have booked the time for it.
- Say if you have a stone, timber or induction surface that needs a specific product.
- If you want the oven done, tell us at booking — it needs its own hour, not a slice of an existing one.
How to book it
Three ways to have your kitchen cleaned
Same scope, same cleaner, same standard. What changes is how often, and what a visit is allowed to reach.
One-off deep clean
Inside the oven, inside the fridge, the cupboards and the range hood filters, all included rather than bolted onto a visit that then runs out of time.
See what a deep clean coversWeekly or fortnightly
Grease never gets the chance to set, so the kitchen takes 30 minutes instead of 75 and the splashback stays on top of it.
See the regular cleanOccasional reset
A kitchen reset before Christmas, an inspection or the end of a renovation, at the same flat rate.
Check the flat rateWant a specific problem prioritised — a screen that has gone cloudy, a grout line, a floor edge that never comes up? Say so in the booking notes and the visit is built around it rather than run to a generic order.
What you get either way
$20M public liability
Carried on every clean, residential and commercial. Certificates of currency are available on request for building and strata managers.
Vetted and interviewed in person
Every cleaner is interviewed face to face before they are put on a run, not signed up through an app.
The price before you book
A whole-home clean is a flat rate from your bedroom and bathroom count, shown on the pricing page. No call-back needed to see a number.
Free re-clean if it is not right
Tell us within 48 hours which areas fell short and we return and redo them at no charge, in addition to your rights under Australian Consumer Law.
The same cleaner, and no lock-in
You keep your cleaner wherever availability allows. Recurring bookings run visit to visit — skip, change frequency or stop with reasonable notice.
A two-hour arrival window
Your cleaner confirms by SMS and email the day before with their name and your window, then again when they are on the way.
Get a price with the kitchens included
A whole-home clean is a flat rate set by your bedroom and bathroom count. See the number before you book anything.
Questions
Kitchens: what we get asked
The questions people ask on the phone before booking, answered here so they do not have to.
Is cleaning inside the oven included?+
Not in a routine clean. The oven door and the exterior are wiped every visit; the inside is an add-on because it needs an hour on its own. It is included as standard in a deep clean and an end-of-lease clean.
Do you clean inside the fridge?+
As an add-on, yes — shelves out, washed, interior wiped and seals cleaned. On a routine visit only the outside is done. Book it for a day when the fridge is not full.
Will the cleaner do the dishes?+
If you ask for it and the time is allowed for. On a fixed-scope clean, time spent washing up comes out of something else, so it is better to say up front which you would rather have.
Do you clean the range hood filters?+
The hood face is wiped every visit. The filters themselves need to come out and soak, so they are an add-on rather than part of the standard scope.
How do you handle stone benchtops?+
With a pH-neutral product, not an acidic or bleach-based one, which can etch or dull a stone surface permanently. If you have a particular product you use, leave it out and we will use that instead.
Do you move the fridge to clean behind it?+
No. Appliances stay where they are — the floor risk and the damage risk are not worth it. If you move it out yourself before the visit, the cleaner will do the floor and the wall behind.
Why does the kitchen take longer than the other rooms?+
Because grease needs time to break down before it wipes off, and because a kitchen has more distinct surfaces than any other room. Rushing it produces a kitchen that looks clean and feels tacky.
Reviews
What customers say
Booked Tuesday, spotless by Thursday. Our cleaner Maree is an absolute legend — the place has never looked better.
End-of-lease clean got our full bond back, every cent. Agent said it was the cleanest handover she'd seen.
Two kids, two jobs, zero spare time. Cleaner at Door gave us our weekends back. Should've done it years ago.
The rest of the house
- BathroomsShower, screen, grout, toilet, basin, mirror and floor, in the order that stops one job undoing another.
- Bedrooms and living areasDusting that lifts rather than moves, surfaces, mirrors, beds made, and floors vacuumed to the edges.
- LaundryTrough, benchtop, machine exteriors, cupboard fronts and floors, with the lint and detergent build-up actually removed.
- Entry and hallwaysFront door, handles, switches, skirting boards, mats and floors — the surfaces every person in the house touches.
If someone else is paying
The scope on this page is the same whether you book it yourself or it is arranged through a plan, a care package or a claim. What changes is how it is set up and who receives the invoice.
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