How it works
A spotless home, in about 60 seconds
We've stripped out every bit of friction that makes booking a cleaner painful — opaque pricing, phone tag, and no-shows. Here's the whole thing, start to finish.
Get an instant quote
Pop in your suburb or postcode and your home size. We check availability in your area and show a transparent, GST-inclusive price on the spot — no phone tag, no waiting on a callback, no surprise fees. If we don't service your postcode yet, you can join the waitlist and we'll let you know the moment we do.
Book in four quick steps
Choose your service, tell us about your place (bedrooms, bathrooms, pets, parking), pick a frequency and a time that suits, then add your details. The whole thing takes about a minute on your phone. Prefer to set and forget? Choose weekly or fortnightly and keep the same cleaner every visit.
Your cleaner turns up
We match you with a vetted, insured cleaner near you and send confirmation by SMS and email, plus a reminder the day before. Your cleaner brings everything they need. You don't pay until the clean is done — and if it's not right, we'll come back and re-clean it free.
What's included in every clean
One transparent price covers the lot. No hidden extras, no equipment to buy, no lock-in contracts.
- All cleaning products and equipment
- A vetted, insured cleaner
- $20M public liability cover on every clean
- SMS + email confirmation and a day-before reminder
- Free cancellation up to 24 hours before
- Our 100% satisfaction guarantee
After you book
What actually happens next
Booking is the easy part. Here is everything between hitting confirm and your cleaner walking out the door.
We match, not roster
Your booking goes to cleaners who already work your suburb and have the right availability, not to whoever is next on a list. Suburb familiarity is why they know the parking, the building and the drive.
Confirmation the day before
Your cleaner confirms by SMS and email the day before, with their name and your two-hour arrival window. You get another notification when they are on the way.
Access sorted once
Key, lockbox code or smart-lock PIN is stored against your booking after the first visit and released only to your assigned cleaner. Most ongoing customers are at work during the clean.
Arrival day
Your cleaner brings products and cloths. If you have a vacuum they will use yours — say so at booking if you do not. They work the checklist for your service, then message you when they are done.
Payment after, not before
Your card is held securely at booking via Stripe and captured only once the job is complete. If the home took less time than estimated, you pay less.
If something is not right
Send photos within 48 hours and we arrange a free re-clean of those areas. For end of lease cleans the window is 7 days and covers cleaning items listed at your outgoing inspection.
Vetting
How someone earns the right to knock on your door
Four steps, every cleaner, before their first job. There is no fast track and no provisional status.
- 1
Apply and verify
Cleaners apply with their ABN, insurance certificate and identity documents. Nothing proceeds until the paperwork checks out, and we verify it rather than taking their word for it.
- 2
Interview in person
We meet every cleaner face to face to confirm experience, standards and that they are a genuine fit for working unsupervised in someone's home.
- 3
Onboard and insure
Approved cleaners join the roster under our $20M public liability cover and are matched only to the postcodes they actually service.
- 4
Rated every job
Customers rate every clean. Anything below par is reviewed by our ops team, and cleaners who cannot hold the standard do not stay on the platform.
More on our standards and who we are on the about page.
The guarantee
What our satisfaction guarantee actually commits us to
A guarantee is only worth what its terms say. Here are ours, in full.
- Report the issue within 48 hours of the clean, with photos of the areas concerned.
- We re-clean those areas free — we do not offer a partial refund instead of fixing the work.
- Re-cleans are normally scheduled within 48 hours of your report.
- End of lease cleans carry a 7-day window covering cleaning items listed at your outgoing inspection.
- The re-clean covers cleaning. Damage, repairs and gardening sit outside what a clean can fix.
- None of this limits your rights under the Australian Consumer Law.
Ready for a spotless place?
Get a live estimate in about 60 seconds — no card, no call-back, no obligation.
Frequently asked
How much does it cost?+
A whole-home clean is a flat rate set by your home's size, and it's always GST-inclusive. Recurring cleans are cheaper — weekly or fortnightly saves 10%, monthly 5%. You'll see your exact estimate before you book.
Do I need to provide anything?+
No. Your cleaner brings all the products and equipment. Just let us know about parking, keys or pets in the access notes when you book.
Are your cleaners insured and checked?+
Yes. Every cleaner is interviewed in person, identity-checked, and works under our $20M public liability insurance.
What if I'm not happy with the clean?+
Tell us within 48 hours and we'll arrange a free re-clean of the areas concerned. This is on top of your rights under the Australian Consumer Law.
Can I reschedule or cancel?+
Absolutely — free of charge up to 24 hours before your booking, right from your dashboard. No phone calls needed.
When do I pay?+
Not until the clean is done. We securely hold your card at booking (handled by Stripe — we never store card details) and only charge once the job is complete.
Still got a question? Get in touch.
Ready for a spotless place?
Get an instant, GST-inclusive quote and book a vetted cleaner in about 60 seconds.